Returns & Exchanges
At Speediance, we are committed to your fitness journey and offer a 30-day return window for all smart gym equipment to ensure you are completely satisfied with your home workout experience. If our technology doesn't meet your training needs, we provide a streamlined process for returns and exchanges.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Equipment
Carefully disassemble the Speediance unit and pack it securely in its original heavy-duty packaging to prevent damage during transit.
- 3.Schedule a Pickup
Once your return is approved, we will coordinate with our specialized logistics partners to schedule a professional curbside pickup of your equipment.
- 4.Inspection and Refund
After our technicians inspect the returned unit for quality assurance, your refund will be processed to your original payment method within 7-10 business days.